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  1. JackThreads
  2. General

General

Shipping

  • Where is my order and how can I track it?
  • Where does my order ship from?
  • When will my order ship?
  • Why does it take two or more weeks for my order to ship?
  • What shipping methods are you offering?
  • Do you offer international shipping?

Payments

  • What payment methods do you accept?
  • Will I have to pay sales tax?

Shopping

  • An item I want is sold out, when will it return?
  • What If I Need to Modify or Cancel an Order?

Returns & Exchanges

  • When will I get my refund?
  • Exchanges
  • What items are eligible for returns?
  • What is your return policy?

Customer Support

  • How Do I Reach Customer Service?
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